Ninja Scroll aka FAQ
What the FAQ is Tranz.Ninja ?
Tranz Ninja is a cutting-edge payment processing solution that helps businesses eliminate credit card processing fees by passing those fees to customers who pay with a card. This is done through our compliant surcharge program.
How does the surcharge program work ?
The surcharge program adds a small fee to credit card transactions, which customers pay when using their credit card. This allows businesses to avoid absorbing these costs. Customers paying with cash or checks are not charged the fee.
Is surcharging legal ?
Yes, surcharging is legal in most states. However, compliance is critical. Tranz Ninja ensures that our solution meets all legal and card network requirements, so you don’t have to worry about regulations.
What types of businesses can use Tranz Ninja ?
Our program is perfect for small to medium-sized businesses in industries like food trucks, retail, automotive, professional services, and more. If you’re looking to save on processing fees, we’re here to help.
What equipment do I need ?
We provide a FREE terminal with your account setup! Our equipment is modern, easy to use, and fully configured to support surcharging.
What are the costs for using Tranz Ninja ?
With Tranz Ninja, you’ll eliminate processing fees for card transactions. We offer transparent pricing with no hidden fees. Contact us for a detailed quote tailored to your business needs.
Will surcharging affect my customers ?
Most customers are used to seeing surcharges in other areas, like gas stations. The fee is small and clearly displayed, so there are no surprises. Many businesses find that customers are understanding of these fees.
How do I get started ?
Can I customize the surcharge program ?
Yes! Our program is flexible, and we’ll work with you to ensure it fits your business’s unique needs while remaining compliant.
What support does Tranz Ninja offer ?
We provide ongoing support to ensure your payment processing runs smoothly. Our team is available to answer questions, troubleshoot issues, and help with compliance updates.